English on the Telephone – Preparing to make a call
January 5th, 2012
Preparation is one of the things that can help you when making a phone call. This telephone call preparation form is one of the tools you can use:-
Telephone call preparation form |
| Date: |
| Contact person (full name and title): |
| Company name: |
| Address: |
| Telephone number(s): |
| Script |
| Primary reason for call:
|
| Secondary reason for call:
|
| Introduction:
|
| Lead statement:
|
| Key words:
|
| Conclusion:
|
| Results/Comments:
|
| Follow-up action to be taken:
|
source form: learnenglish
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