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RETURNED CHECK, LETTER #2

March 6th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Pursuant to our telephone conversation on [DATE, ex. June 10, 1998], I have deposited your check (#[CHECK NUMBER]).  Unfortunately, your bank was again unable to process this [...]

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March 6th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Pursuant to our telephone conversation on [DATE, ex. June 10, 1998], I have deposited your check (#[CHECK NUMBER]).  Unfortunately, your bank was again unable to process this [...]

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RETURNED CHECK, LETTER #1

March 6th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], We thank you for your business.  Enclosed, please find your check (#[CHECK NUMBER]), in the amount of $[AMOUNT].  Unfortunately, your bank was unable to process this check [...]

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APOLOGY FOR ERROR ON OUR STATEMENT

March 5th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], I am writing to request that you discard our statement of [DATE, June 1, 1998] as we have made a mistake.  [STATE NATURE OF ERROR, ex. Namely, [...]

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APOLOGY FOR ERROR ON OUR STATEMENT: RESPONSE TO LETTER FROM CUSTOMER

March 5th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Thank you for your letter of [DATE, ex. June 10]; you are absolutely correct and we owe you an explanation for our error. [GIVE EXPLANATION, ex. Indeed, [...]

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APOLOGY TO CUSTOMER FOR BILLING ERROR: CHARGED TOO LITTLE

March 5th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Since we value your business greatly, I have been inspecting our invoices to ensure that we have made no errors. You can understand, then, my embarrassment when [...]

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APOLOGY TO CUSTOMER FOR BILLING ERROR: CHARGED TOO MUCH, CUSTOMER COMPLAINED

March 5th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Thank you for your [STATE FORM OF COMMUNICATION, ex. telephone call yesterday], which prompted me to check our records.  You are absolutely correct. In error, we have [...]

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APOLOGY TO CUSTOMER FOR BILLING ERROR: CHARGED TOO MUCH, CUSTOMER HAS NOT NOTICED

March 4th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Since we value your business greatly, I have been inspecting our invoices to ensure that we have made no errors.  Unfortunately, however, I have uncovered an error [...]

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APOLOGY FOR LATE DELIVERY

March 4th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], It has come to my attention that your order of [DATE, ex. May 27] for [LIST PRODUCTS, ex. 5 Magnaflux compressors] was delivered late on [DATE, ex. [...]

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APOLOGY FOR LATE RESPONSE TO LETTER

March 4th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Please forgive my late response to your letter of [DATE, ex. May 20].  [STATE REASON(S), As you may know, we have recently moved into a new office [...]

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