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Archive for the ‘Customers’ Category

CUSTOMER CREDIT REFUSAL

April 21st, 2009

CUSTOMER CREDIT REFUSAL [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], We thank you for your credit application and your interest in our [products/services].  We look forward to doing business with you. As you understand, [...]

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Author: vietesl Categories: Customers Tags:

CANNOT PROCESS ORDER: YOUR CREDIT CARD TRANSACTION WAS DECLINED

April 21st, 2009

CANNOT PROCESS ORDER: YOUR CREDIT CARD TRANSACTION WAS DECLINED [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Thank you for your order of [DATE, ex. June 10] for [LIST PRODUCT(S), ex. two PowerAccount software packages]. [...]

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Author: vietesl Categories: Customers Tags:

APPROVAL OF REQUEST TO INCREASE CREDIT LIMIT

April 21st, 2009

APPROVAL OF REQUEST TO INCREASE CREDIT LIMIT [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], We are happy to inform you that your request to increase your credit limit has been approved.  Accordingly, your new [...]

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Author: vietesl Categories: Customers Tags:

APPROVAL OF REQUEST TO INCREASE CREDIT LIMIT

April 21st, 2009

APPROVAL OF REQUEST TO INCREASE CREDIT LIMIT [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], We are happy to inform you that your request to increase your credit limit has been approved.  Accordingly, your new [...]

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Author: vietesl Categories: Customers Tags:

CANNOT PROCESS ORDER: YOUR CREDIT CARD HAS EXPIRED

April 21st, 2009

CANNOT PROCESS ORDER: YOUR CREDIT CARD HAS EXPIRED [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Thank you for your order of [DATE, ex. June 10] for [LIST PRODUCT(S), ex. two PowerAccount software packages]. Unfortunately, [...]

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Author: vietesl Categories: Customers Tags:

NOTIFY CUSTOMER THAT CREDIT LIMIT HAS BEEN EXCEEDED

April 21st, 2009

NOTIFY CUSTOMER THAT CREDIT LIMIT HAS BEEN EXCEEDED [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], As you know, we are happy to accommodate you with credit terms to better facilitate doing business together. Unfortunately, [...]

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Author: vietesl Categories: Customers Tags:

CUSTOMER CREDIT APPROVAL

April 21st, 2009

CUSTOMER CREDIT APPROVAL [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], We are happy to inform you that your credit application has been approved.  We hope that you will enjoy the benefits of a [STATE [...]

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Author: vietesl Categories: Customers Tags:

RESPONDING TO UNJUSTIFIED COMPLAINT: DAMAGED SHIPMENT

April 21st, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Please accept my apologies for the damaged [STATE PRODUCT(S), ex. compressor] shipped to you on [DATE, ex. Tuesday].  I want you to know I understand that this [...]

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Author: vietesl Categories: Customers Tags:

RESPONDING TO UNJUSTIFIED COMPLAINT: UNFAIRLY TREATED

April 21st, 2009

RESPONDING TO UNJUSTIFIED COMPLAINT: UNFAIRLY TREATED [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], I am deeply distressed that you are unpleased with the manner in which [STATE NATURE OF COMPLAINT, ex. our collections department [...]

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Author: vietesl Categories: Customers Tags:

RESPONDING TO JUSTIFIED COMPLAINT: MISSING INSTRUCTION MANUAL/DOCUMENTS

March 29th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Allow me to apologize for shipping you [PRODUCT(S), ex. our Magnaflux compressor] without including any documentation.  I am enclosing the missing documents with this letter. I am [...]

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Author: vietesl Categories: Customers Tags: