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Archive for the ‘Customers’ Category

LATE PAYMENT, MODERATE TONE: LETTER #1 (SERVICE)

May 18th, 2009

[DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], We thank you for your business and hope to retain you as a valued customer. Our records indicate that, as of [DATE, ex. June 11], we have [...]

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LATE PAYMENT, MODERATE TONE: LETTER #2 (REPEAT CUSTOMER)

May 18th, 2009

LATE PAYMENT, MODERATE TONE: LETTER #2 (REPEAT CUSTOMER) [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], It has been our pleasure to do business with you. Your history of prompt payment within the 30-day payment [...]

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LATE PAYMENT, FIRM TONE: LETTER #4 (PRODUCT)

May 18th, 2009

LATE PAYMENT, FIRM TONE: LETTER #4 (PRODUCT) [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], As we have not received payment or heard from you within the past five business days, I have no alternative [...]

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LATE PAYMENT, FIRM TONE: LETTER #3 (PRODUCT)

May 18th, 2009

LATE PAYMENT, FIRM TONE: LETTER #3 (PRODUCT) [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Unfortunately, we have not received payment or heard from you regarding your unpaid account balance of $[AMOUNT].  As three months [...]

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LATE PAYMENT, MODERATE TONE: LETTER #1 (PRODUCT)

May 18th, 2009

LATE PAYMENT, MODERATE TONE: LETTER #1 (PRODUCT) [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Thank you for your recent order. Our records indicate that, as of [DATE, ex. June 11], we have not received [...]

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LATE PAYMENT, MODERATE TONE: LETTER #2 (NEW CUSTOMER)

May 14th, 2009

LATE PAYMENT, MODERATE TONE: LETTER #2 (NEW CUSTOMER) [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], It has been our pleasure to do business with you.  It is with your good credit history that we [...]

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LATE PAYMENT, FIRM TONE: LETTER #2

May 14th, 2009

LATE PAYMENT, FIRM TONE: LETTER #2 [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], I am writing this letter to inform you that we have still not received your payment of $[AMOUNT], which was due [...]

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LATE PAYMENT, FIRM TONE: LETTER #1

May 14th, 2009

LATE PAYMENT, FIRM TONE: LETTER #1 [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Our records indicate that your account is unpaid in the amount of $[AMOUNT].  As payment was due on [DATE, ex. June [...]

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LATE PAYMENT, MODERATE TONE: FINAL NOTICE

May 14th, 2009

LATE PAYMENT, MODERATE TONE: FINAL NOTICE [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], I am following the previous three letters we sent to you with this final letter, hoping that we will not be [...]

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LATE PAYMENT, MODERATE TONE: LETTER #3

May 14th, 2009

LATE PAYMENT, MODERATE TONE: LETTER #3 [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Reluctantly, I am writing regarding an unfortunate situation–we have not received payment on your account for four months.  You are a [...]

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