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What are ‘silent letters’? A silent letter is a letter that appears in a particular word, but does not correspond to any sound in the word’s pronunciation. The bad news is that English has a lot of silent letters, and they create problems for both native and non-native speakers of English, because they make it [...]
Elocution has been around for centuries as a means of helping people to speak with more clarity and finesse. But can some simple elocution lessons or voice coaching lessons actually help improve your impact when you speak today? And does it really have some place in business training? In our earlier article “Elocution, Accent Softening & [...]
Elocution Lessons – or simply how to make yourself heard at work Elocution has been around for centuries as a means of helping people to speak with more clarity and finesse. But can some simple elocution lessons or voice coaching lessons actually help improve your impact when you speak today? And does it really have [...]
These are some of the most common telephone phrases used when answering a business call. You should learn them until you are comfortable using them. Telephone calls – Common English phrases. Asking for someone:- Good morning/afternoon. Could I speak to (Mr Smith), please? Could I have extension (219), please? Giving a message:- Could you tell [...]
Preparation is one of the things that can help you when making a phone call. This telephone call preparation form is one of the tools you can use:- Telephone call preparation form Date: Contact person (full name and title): Company name: Address: Telephone number(s): Script Primary reason for call: Secondary reason for call: [...]
A Simple Guide to Report Writing A business report is a formal document. It should be concise, well organised, and easy to follow; using headings, sub-headings, sections. Sections should be numbered: – major section 1,2,3 etc. – first level of sub-section 1.1, 1.2 etc., 2.1, 2.2, 2.3 etc. – second level 1.1.1, 1.1.2, ……, 1.2.1, [...]
Common English Phrases More greetings Greeting the visitor:- Good morning/afternoon. Can I help you? Do you have an appointment? I’ll let (Mr Smith) know you’re here. What name is it, please? Explaining there’s a problem:- I’m afraid (Mr Smith) is in a meeting. I’m sorry, but he/she’s out of the office at the moment. Offering [...]
Format of a Meeting 1) Facilitator, note-taker, and time-keeper should introduce themselves and define their roles. This will let people know what to expect of them.2) General introduction between all members: Make newcomers, or infrequent members feel welcome by having everyone introduce themselves, or do a ‘check in’ with all present – how is everyone feeling before [...]
Tenses for the Verb – To spend Click on the timeline to see how this irregular verb changes with each tense The Past Past Continuous – “He was spending time* with his mother, when he realised he hadn’t got any beer.” Past Simple – “He spent a lot of money on beer in April.” Past Perfect Simple [...]
Many verbs have different meanings, however this section deals with verbs and phrasal verbs connected with money. An example is provided only where the verb is commonly used in everyday conversation. At least one irregular verb in bold is shown in all its forms. Verbs The Verb (infinitive form) The Meaning An example ( Simple Past Tense) Regular [...]